Business Communication Today, 13th Ed.
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"When you're on your work computer, your employers can track pretty much everything you do," writes Áine Cain (photo, left).
"A few years ago, my to-do list was an endless source of frustration.
"Research shows that hurtful workplace behavior can depress performance, increase employee turnover, and even mar customer relationships.
"Occasionally, a new word or phrase breaks out of the confines of the business world and into the cultural conversation.
Naphtali Hoff (photo, left) covers the topic at BusinessInsider.
"Business Insider reached out to managers and career experts to find out which phrases are best to avoid in conversations with your boss.
Lindsay Dodgson (photo, left), with Business Insider UK, reports.
"Can we break bad habits by being more curious about them?
"When people think of advocating for their ideas, they think of convincing arguments based on data, facts, and figures.
"Storytelling is an essential leadership skill.
"Researchers highlighted some key indicators such as bad grammar, spelling and punctuation in posts by trolls.
"The management meeting is coming to close.
"Communicating authentically in business is the secret ingredient for success.
"These days, mornings can be the noisiest time of day: if not literally, then at least figuratively.
"When it comes to reaching your goals, do your mental patterns help you or hurt you?
"If you want others to believe in you, you must believe in your own value and act in a way that conveys confidence.
"No matter how sophisticated your strategies to rid yourself of bad habits and create good ones, you’re less likely to succeed if you don’t track and review your progress frequently.
"Want to be more productive?
"Whether you've invested in Apple's Mac line or a Windows PC, there are absolutely some worthwhile desktop apps out there to get more out of your computer," says Avery Hartmans (photo, left).
According to Shana Lebowitz, "As Esfahani Smith [photo, left] points out in [The Power of Meaning: Crafting a Life That Matters] the research suggests that counterfactual thinking helps us find meaning in our lives for two reasons: .
According to Amy Jen Su (photo, left), "Prioritizing work can be frustrating, especially if you work for a hands-off manager or a company that doesn’t give you clear goals.
"Neuroscientists talk about how we have one brain but two minds.