Business Communication Today, 13th Ed.
Chapter 6. Completing Business Messages
"There are plenty of frustrations people have with email, but right near the top is that messages aren’t clear, and because of that frustration, conflicts escalate, and productivity drops.
"You don't have to play by the old rules: This is the digital age.
"What do an insurance company, grocery chain and educational service have in common?
"I’ve written hundreds of posts since beginning this blog.
Here are common correction symbols used in editing business letters, memos, reports, and other written communications.
According to Dean Evans (photo, left), "Poorly written or edited copy will adversely affect how people view your content.
Keep this list of proofreading and editing tips handy.
Scribendi, an editing and proofreading service, presents an infographic on the topic.
CFAA Graduate Tutor Natasha (photo, above) covers several tips for proofreading your papers.
If you have been in the professional world for more than a year, you have probably heard something like this a million times:
“My leadership philosophy is to optimally leverage the passions of my people such that at the end of the day we maximize employee engagement to get them to think outside the box and synergistically drive value-added activities in a profit-maximizing way that is a win-win for our people, our shareholders, and our customers.
I am excited to announce Error Quests, a new product we just released.
As its name implies, the foot-in-the-door technique involves requesting something small, something that your audience will easily agree to.
Lynn Gaertner-Johnston (photo left), founder of Syntax Training, emphasizes the importance of proofing an important piece by first printing it:
I regularly receive e-mails that end with the slogan "Please consider the environment before printing this message.
If writing isn’t taught well enough or often enough these days, editing is hardly taught at all.
In thinking and writing about groups working on revising a document, I’ve become increasingly convinced that “revision” may be an artificial separation.
“The true proof-reader,” wrote John Wilson, head of The University Press in Cambridge, Mass.
Take this interactive proofreading quiz to see how well you do.