Business in Action, 7th Ed.
Chapter 11: Human Resources Management
"'We want to believe that we are thinking, rational people and on occasion tangle with emotion, flick it out of the way, and go back to thinking,” renowned vulnerability expert Brene Brown told a packed house at the Smith Center in downtown Las Vegas just before Labor Day Weekend.
"Most leaders (the less than great ones) can become afraid of learning their employees’ true feelings towards the company and its overall structure.
"The best workers do the best and the most work.
Jane Burnett (photo, left) at Ladders.
"Every unsuccessful attempt can help you gain indispensable experience and mistakes can even be more valuable than achievements.
"A four-hour mental health training program for managers could yield fewer employee sick days and a roughly 10-to-1 return on investment, a study in Australia suggests.
"For companies interested in building work cultures that support all personality types, there are a few simple steps you can take before deciding where that new couch should go or how many cubicles to disassemble and carry to the curb.
"What leader wouldn't want a team filled with these high-performing folks?
"Most importantly, leaders should be asking these questions before their best people mentally and emotionally check out.
"What makes work satisfying?
"Few things are as costly and as disruptive as good people walking out the door.
"Titles like “SHE-EO” and momtrepreneur are meant to empower women but actually do more harm than good.
"It’s unfortunate that in an attempt to simplify the landscape, the different age groups have been reduced to caricatures with incomplete generalizations.
"As a business owner, you probably want your employees to be happy.
"A college student breaks down the five unique skill sets this generation brings to the workplace.
See the breakdown of a study by LeanIn.
"Some behaviors are less obvious -- but no less problematic.
"Wharton management professor Peter Cappelli [photo, left] has spent decades studying the complicated dynamics of employment.
"Before leaving work each day, employees at Ubiquity Retirement + Savings press a button in the lobby.
"The tech company’s new employee review system gets rid of the company’s historic approach to evaluating worker performance.
"Of all the reasons why applicants’ resumes get tossed in the circular file, “the O word”, for overqualified, has long been in the Top Ten.
"Lynn Steenberg owns Sports Physical Therapy of New York -- known as Sports PT.
"Nothing is more costly to an organization’s culture than a toxic employee.
Video at HBR.