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  1. Chapter 10 URLs for selected cases

    January 23, 2015 by George Dovel
    10-31: USA Hockey ..
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  2. Chapter 9 URLs for selected cases

    by George Dovel
    9-34: Whole Foods Market 9-39: USA Water Polo 9-42: Curves ..
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  3. Chapter 8 URLs for selected cases

    by George Dovel
    8-32: JetBlue Twitter account 8-33: Lee Valley Tools 8-39: Yelp ..
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  4. Chapter 6 Podcast

    by George Dovel
    Listen to this podcast...
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  5. Chapter 6, Activity 7

    by George Dovel
    Listen to this podcast...
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  6. Chapter 5 Designing for Readability Activity

    by George Dovel
    Download the Word document: Chapter 5 Designing for Readability Activity Using the various page, paragraph, and font formatting options available in your word processor, modify the formatting of the document so that its visual tone matches the tone of the message...
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  7. Chapter 5, Collaboration Activity

    by George Dovel
    Copy the text below and use it to start a document in a collaboration system of your choosing...
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  8. Chapter 5, Activity 2

    by George Dovel
    Note: You can also download this content as a Word file: Chapter 5 Activity 2     [Assume that this article is addressed to a broad cross-section of managers at all levels in a wide range of industries] Motivational Strategies for Today’s Managers Managers can improve their ability to motivate employees by providing timely and frequent feedback, adapting to circumstances and special needs, and tackling workplace problems before they have a chance to destroy morale...
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  9. Chapter 5, Evaluation Activity

    by George Dovel
    Download the this document for Activity 5-64...
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  10. Chapter 5, Activity 1

    by George Dovel
    Chapter 5 Activity 1 Download the document...
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