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  1. Text correction for Business Communication Today, 14th Ed., page 141

    November 22, 2017 by George Dovel
    In early printings of the 14th Edition, the caption for Figure 5...
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  2. Text correction for Business Communication Today, 14th Ed., page 118

    by George Dovel
    In early printings of the 14th Edition, there is an error in one of the annotations for Figure 4...
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  3. Text correction for Business Communication Today, 14th Ed., page 98

    by George Dovel
    In early printings of the 14th Edition, there is a production error in Figure 4...
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  4. Best Practices for Improving Organizational Communication

    by Bovee & Thill Network
    "It is so easy for messages to get lost in translation...
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  5. Which of These Habits Is Keeping You from Being a Great Communicator?

    by Bovee & Thill Network
    "Over the years, I’ve identified a set of common emotional drivers that suck the power out of communication...
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    Category: Communication, Interpersonal Communication, Special: VideosComments Off on Which of These Habits Is Keeping You from Being a Great Communicator?

  6. This Is Why You Should Say Your Controversial Opinions Out Loud, Not Email Them

    by Bovee & Thill Network
    "In short: If you want your sparring partner to see you as an an intellect of rational logic and sophistication — qualities that can hopefully persuade them to believe your wild opinion — try saying it out loud to them," writes Monica Torres (photo, left) in a piece at TheLadders...
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  7. How to Increase Customer Lifetime Value and Boost Profits

    by Jan Shawkey
    "It's cheaper to retain customers than get new ones; use these three strategies and five tactics to keep the ones you have...
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    Category: Miscellaneous, UncategorizedComments Off on How to Increase Customer Lifetime Value and Boost Profits

  8. Excellence in Business Communication text correction, page 351

    November 21, 2017 by George Dovel
    On page 351, the title of the figure should say Figure 11...
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  9. Why Introverts Pass Up Leadership Opportunities — and How They Can Take the Lead

    by Jan Shawkey
    Jane Burnett (photo, left) at Ladders...
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    Category: Employee Development and Support, Special: ArticlesComments Off on Why Introverts Pass Up Leadership Opportunities — and How They Can Take the Lead

  10. Talks for When You Are Starting a New Job

    by Bovee & Thill Network
    "Being the new person is never easy...
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    Category: Career Planning, Special: VideosComments Off on Talks for When You Are Starting a New Job