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  1. Should I Re-Attach My Resume When Following Up on a Job?

    April 18, 2018 by Jan Shawkey
    "Here’s my short answer: If you’ve spent time tailoring your resume and are extremely proud of it, there’s no harm in reattaching it...
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  2. Innovate Before Your Customers Want You to Die

    by Jan Shawkey
    Tamara Kleinberg observes fellow customers complaining to her but not to the customer service agent and asks if your business is experiencing the same phenomenon...
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  3. I’m Your Boss, Not Your Friend; 10 Reasons Why Your Boss Shouldn’t Be Your Friend

    by Jan Shawkey
    Dan McCarthy gives his take on the topic at GreatLeadershipByDan...
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  4. Why I Invite All 900 of My Employees to Board Meetings

    April 17, 2018 by Jan Shawkey
    "Open board meetings may seem extreme, but they are part of a strict code of transparency that I believe factors heavily into our innovation and rapid growth...
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  5. Mistakes — It’s Not the Failures That Define Us So Much as How We Respond to Them

    by Jan Shawkey
    Here's a quick read on the topic by the nice people at Farnam Street...
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  6. Filmmaking 101: Training for Scriptwriting, Camera, Shooting, Lighting and Video Post Production

    by Jan Shawkey
    "Learn tips and techniques from amateur turned professional filmmakers...
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  7. If You Say This During an Apology, You’re Doing It Wrong

    by Jan Shawkey
    "The difference between a sincere apology and cheap one has a lot to do with how it’s phrased...
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  8. Why We All Need to Practice Emotional First-Aid

    by Jan Shawkey
    "We'll go to the doctor when we feel flu-ish or a nagging pain...
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  9. Don’t Just Engage . . . Entertain!

    April 16, 2018 by Jan Shawkey
    "You may feel you can successfully engage listeners with the critical substance of your message...
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  10. Evidence Shows Students Still Learn More from Print Textbooks Than Screens

    by Jan Shawkey
    "As researchers in learning and text comprehension, our recent work has focused on the differences between reading print and digital media...
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