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  1. Chapter 4. Mine the web to piece together stories on any topic

    May 13, 2020 by George Dovel
    This resource is no longer available...
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  2. Chapter 4. Dig deep into audience needs with this planning tool

    by George Dovel
    This in-depth advice can help you analyze audiences for even the most complex communication scenarios...
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  3. Chapter 3. Seven common hand gestures that will stir up trouble in other cultures

    by George Dovel
    The original article is no longer available, but this article highlights five gestures that can cause miscommunication...
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  4. Chapter 1. Get the latest news on gamification

    by George Dovel
    These blogs offer current insights into the field of gamification...
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