A directory of business communication videos curated by Bovee and Thill ...

"SMS remains the most useful engagement tool on mobile, followed by QR codes, two-way SMS and push notifications according to this new infographic...

"What do budding businesses need to make sure they’re speaking loud and clear?..

"These communicative tools can be used either internally within a company’s members, or externally between a company and other parties such as suppliers and customers...

"What makes a great public speaker truly great?..

A newsletter has gone out with a glaring, and rather embarrassing, error...

In the last couple of days I have received cryptic memos at work, undecipherable emails, incomplete invitations, and a handful of odd looks, expressions, and a bizarre, possibly obscene, gesture (from another motorist)...

Jeff Haden says, "I hate negotiating, mostly because a negotiation often feels confrontational and I tend to shy away from confrontations...