"Bezos is Amazon's chief writing evangelist, and his advocacy for the art of long-form writing as a motivational tool and idea-generation technique has been ordering how people think and work at Amazon for the last two decades—most importantly, in how the company creates new ideas, how it shares them, and how it gets support for them from the wider world...

Stephanie Vozza (photo, left) reports on the topic at FastCompany...

"There are plenty of frustrations people have with email, but right near the top is that messages aren’t clear, and because of that frustration, conflicts escalate, and productivity drops...

"You don't have to play by the old rules: This is the digital age...

"What do an insurance company, grocery chain and educational service have in common?..

"I’ve written hundreds of posts since beginning this blog...