Conversational skills, active listening, negotiation, conflict resolution, nonverbal communication, collaboration, and productive meetings—prepare students for the demands of workplace communication with Excellence in Business Communication's expanded coverage of interpersonal communication...

"Before you relegate a person to the “no” or “pass” pile, address your reasons for putting them there by asking 'So what?..

"Take the strategy employed by memory athletes to memorize decks of cards and thousands of digits of pi, and adapt it to get over stranger-name forgetfulness...

"What if your attachment to being a "good" person is holding you back from actually becoming a better person?..

"Your mind moves you, but how you move also affects your mind...

"If you’ve ever experienced pleasure from people’s failures, well, join the rest of us...

"The more self-aware you are, the more effective you can be...

"To deal with toxic people effectively, you need an approach that enables you, across the board, to control what you can and eliminate what you can’t...

"Check out how your place in the high school ecosystem is likely affecting you today...

"Most people show at least three...