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  1. Chapter 2. Use negotiation skills to resolve conflicts

    June 20, 2011 by Bovee & Thill Network
    This two-part video series teaches managers and entrepreneurs to resolve conflicts through the win-win strategies of empathetic negotiation...
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    Category: Interpersonal Communication, Special: EBC10 - Students - Learn More, Special: VideosComments Off on Chapter 2. Use negotiation skills to resolve conflicts