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Why It’s Worth Listening to People You Disagree With
April 25, 2018 by Jan Shawkey"We get stronger, not weaker, by engaging with ideas and people we disagree with, says Zachary R...Category: Interpersonal Communication, Special: VideosComments Off on Why It’s Worth Listening to People You Disagree With
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6 Ways to Improve Your Empathy
by Jan ShawkeyCategory: Interpersonal Communication, Routine and Positive Messages, Special: Articles, Special: PodcastsComments Off on 6 Ways to Improve Your Empathy
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Givers, Takers, and the Resilient Mind. My Conversation with Adam Grant
April 24, 2018 by Jan ShawkeyCategory: Interpersonal Communication, Routine and Positive Messages, Special: PodcastsComments Off on Givers, Takers, and the Resilient Mind. My Conversation with Adam Grant
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If You Say This During an Apology, You’re Doing It Wrong
April 17, 2018 by Jan Shawkey"The difference between a sincere apology and cheap one has a lot to do with how it’s phrased...Category: Interpersonal Communication, Special: ArticlesComments Off on If You Say This During an Apology, You’re Doing It Wrong
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2 Forces for Shaping Conversation and Building Relationships
April 10, 2018 by Jan Shawkey"With the complexity of our changing world, the speed with which decisions are made, and the overwhelming choices available, today’s leader needs to fully understand the invisible forces that shape conversation and build relationships: Intention and alignment...Category: Interpersonal Communication, Organizational Communication, Special: ArticlesComments Off on 2 Forces for Shaping Conversation and Building Relationships
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How to Change Topics Mid-Conversation
March 30, 2018 by Jan Shawkey"Do you ever find yourself in a conversation you don’t want to be having?..Category: Interpersonal Communication, Special: Articles, Special: PodcastsComments Off on How to Change Topics Mid-Conversation
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11 Signs Someone Is Lying to You
March 22, 2018 by Jan ShawkeyCategory: Interpersonal Communication, Special: ArticlesComments Off on 11 Signs Someone Is Lying to You
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5 Ways to Use Psychology to Make Your Colleagues Like You More
March 21, 2018 by Jan Shawkey"If you work in an office, you probably spend more time with your colleagues than you do with even your closest friends — and the quality of those relationships can mean the difference between a joyful workday and a minefield of stress and conflict...Category: Interpersonal Communication, Special: ArticlesComments Off on 5 Ways to Use Psychology to Make Your Colleagues Like You More
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Are You Too Blunt?
March 20, 2018 by Jan Shawkey"Have you ever been given feedback that you are too direct, brutally blunt, brusque, or abrupt?..Category: Interpersonal Communication, Special: ArticlesComments Off on Are You Too Blunt?
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Everyone Around You Has a Story the World Needs to Hear
March 8, 2018 by Jan Shawkey"Dave Isay [photo, left] opened the first StoryCorps booth in New York’s Grand Central Terminal in 2003 with the intention of creating a quiet place where a person could honor someone who mattered to them by listening to their story...Category: Interpersonal Communication, Special: VideosComments Off on Everyone Around You Has a Story the World Needs to Hear