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The 4 Most Ridiculous Emails in Your Inbox—and How to Answer Them
June 26, 2018 by Jan Shawkey"Every now and again, I’ll receive one of those emails that makes me say: “Huh?..Category: Email, Special: ArticlesComments Off on The 4 Most Ridiculous Emails in Your Inbox—and How to Answer Them
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The Deadly Customer Service Mistake Your Business Is Probably Making (Without Even Knowing It)
June 25, 2018 by Jan Shawkey"The customer service mistake that nearly every business makes, over and over again, is to treat every customer the same...Category: Customer Service, Special: ArticlesComments Off on The Deadly Customer Service Mistake Your Business Is Probably Making (Without Even Knowing It)
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4 Times You Should Absolutely Not Send That Email
by Jan Shawkey"You’re conscientious when it comes to email...Category: Email, Special: ArticlesComments Off on 4 Times You Should Absolutely Not Send That Email
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Does Your Customer Experience Make Customers Feel Stupid? Here’s How to Make Them Feel Smarter
June 22, 2018 by Jan Shawkey"The businesses that are best loved by customers tend to be ones that make them feel smart, competent, in control...Category: Customer Communications, Customer Service, Special: ArticlesComments Off on Does Your Customer Experience Make Customers Feel Stupid? Here’s How to Make Them Feel Smarter
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How to Ask for Help Over Email—and Actually Get It
by Jan Shawkey"With email dominating your conversations in all aspects of your life—especially your professional life—you’re going to be sending lots of requests every day...Category: Email, Special: ArticlesComments Off on How to Ask for Help Over Email—and Actually Get It
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Finally! The 23 Unwritten Rules of Email
June 21, 2018 by Jan Shawkey"It wasn't until I helped my college-aged brother hack (er, set up) his inbox and explained some of the nuances of this ubiquitous method of communication that I realized how many unwritten rules of email have developed over the years...Category: Email, Special: ArticlesComments Off on Finally! The 23 Unwritten Rules of Email
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7 LinkedIn Statistics That Will Make You Question Your Recruitment Strategy
by Jan Shawkey"These stats will help you bring your recruiting strategy into the 21st century...Category: Employment, Job Interviews, Special: ArticlesComments Off on 7 LinkedIn Statistics That Will Make You Question Your Recruitment Strategy
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Inside Wendy’s Forward-Looking Design Strategy
June 20, 2018 by Jan Shawkey"[Recently,] a ribbon was cut in Gluckstadt, Mississippi...Category: Special: Articles, The Art and Science of Marketing, Visual CommunicationComments Off on Inside Wendy’s Forward-Looking Design Strategy
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How to Use Social Media Video Ads Effectively
by Bovee & Thill NetworkCategory: Social Media, Special: ArticlesComments Off on How to Use Social Media Video Ads Effectively
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How to Use Social Media Video Ads Effectively
by Jan ShawkeyCategory: Special: Articles, Video Production, Voice/Video TechnologiesComments Off on How to Use Social Media Video Ads Effectively
