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  1. Why a Leader Steps Down

    April 19, 2018 by Jan Shawkey
    According to John Baldoni (photo, left), "A leader’s legacy is a sum of pluses and minuses...
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  2. Understanding Speed and Velocity: Saying “No” to the Non-Essential

    by Jan Shawkey
    "It's tempting to think that in order to be a valuable team player, you should say “yes” to every request and task that is asked of you...
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  3. 5 Ways to Build Lasting Self-Esteem

    by Jan Shawkey
    "Everyone is in favor of high self-esteem — but cultivating it can be surprisingly tough...
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  4. 6 Ways to Be More Memorable in Interviews

    April 18, 2018 by Jan Shawkey
    "Author Jayson DeMers [photo, left], a serial entrepreneur, says he largely owes his success to taking steps to make himself more memorable in job interviews and networking situations...
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  5. Should I Re-Attach My Resume When Following Up on a Job?

    by Jan Shawkey
    "Here’s my short answer: If you’ve spent time tailoring your resume and are extremely proud of it, there’s no harm in reattaching it...
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  6. Innovate Before Your Customers Want You to Die

    by Jan Shawkey
    Tamara Kleinberg observes fellow customers complaining to her but not to the customer service agent and asks if your business is experiencing the same phenomenon...
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  7. I’m Your Boss, Not Your Friend; 10 Reasons Why Your Boss Shouldn’t Be Your Friend

    by Jan Shawkey
    Dan McCarthy gives his take on the topic at GreatLeadershipByDan...
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  8. Why I Invite All 900 of My Employees to Board Meetings

    April 17, 2018 by Jan Shawkey
    "Open board meetings may seem extreme, but they are part of a strict code of transparency that I believe factors heavily into our innovation and rapid growth...
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  9. Mistakes — It’s Not the Failures That Define Us So Much as How We Respond to Them

    by Jan Shawkey
    Here's a quick read on the topic by the nice people at Farnam Street...
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  10. If You Say This During an Apology, You’re Doing It Wrong

    by Jan Shawkey
    "The difference between a sincere apology and cheap one has a lot to do with how it’s phrased...
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