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  1. Why Entrepreneurs Start Companies Rather Than Join Them

    April 24, 2018 by Jan Shawkey
    "If you asked me why I gravitated to startups rather than work in a large company I would have answered at various times: “I want to be my own boss...
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  2. Jeff Bezos and the Perfect Memo

    by Jan Shawkey
    "Amazon CEO Jeff Bezos has some tips on crafting the perfect memo, which he broke down in his annual letter to shareholders...
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  3. 10 Essential Business Telephone Skills

    April 20, 2018 by Jan Shawkey
    "Here are ten simple, yet crucial reminders for delivering exceptional customer service on the phone...
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  4. Why a Leader Steps Down

    April 19, 2018 by Jan Shawkey
    According to John Baldoni (photo, left), "A leader’s legacy is a sum of pluses and minuses...
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  5. Understanding Speed and Velocity: Saying “No” to the Non-Essential

    by Jan Shawkey
    "It's tempting to think that in order to be a valuable team player, you should say “yes” to every request and task that is asked of you...
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  6. 5 Ways to Build Lasting Self-Esteem

    by Jan Shawkey
    "Everyone is in favor of high self-esteem — but cultivating it can be surprisingly tough...
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  7. 6 Ways to Be More Memorable in Interviews

    April 18, 2018 by Jan Shawkey
    "Author Jayson DeMers [photo, left], a serial entrepreneur, says he largely owes his success to taking steps to make himself more memorable in job interviews and networking situations...
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  8. Should I Re-Attach My Resume When Following Up on a Job?

    by Jan Shawkey
    "Here’s my short answer: If you’ve spent time tailoring your resume and are extremely proud of it, there’s no harm in reattaching it...
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  9. Innovate Before Your Customers Want You to Die

    by Jan Shawkey
    Tamara Kleinberg observes fellow customers complaining to her but not to the customer service agent and asks if your business is experiencing the same phenomenon...
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  10. I’m Your Boss, Not Your Friend; 10 Reasons Why Your Boss Shouldn’t Be Your Friend

    by Jan Shawkey
    Dan McCarthy gives his take on the topic at GreatLeadershipByDan...
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