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  1. Chapter 2. Use active listening to land your next job

    February 28, 2019 by George Dovel
    Follow these examples of using active listening during a job interview...
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  2. Chapter 2. The skewed perceptions of unconscious biases

    by George Dovel
    Everyone experiences the world through unconscious biases of perceptual filters, and too often people are unaware that they are doing so...
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  3. Chapter 1. Guidelines for trouble-free blogging

    February 26, 2019 by George Dovel
    The Electronic Frontier Foundation offers a free Legal Guide for Bloggers...
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  4. Chapter 1. Try emotion-recognition AI yourself

    by George Dovel
    Affectiva’s website offers several ways to try emotion-recognition AI, including mapping your emotions while you watch a YouTube video...
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  5. Chapter 1. Explore some of the best bots in business

    by George Dovel
    Automated bots are taking over routine communication tasks in many companies; here are some of the best...
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  6. Chapter 1. The process breakdowns that lead to miscommunication

    by George Dovel
    This humorous video illustrates how communication efforts break down and how to avoid common problems ..
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  7. Chapter 1. Ten communication skills that will boost your career

    by George Dovel
    Employers will sit up and take notice if you master these skills...
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  8. Chapter 8. Get daily tips on using social media in your business

    January 10, 2017 by George Dovel
    These brief podcasts focus on marketing applications of social media...
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  9. Appendix A. Addressing international correspondence

    January 6, 2015 by George Dovel
    The U...
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  10. Chapter 1. Check out the cutting edge of business communication

    January 29, 2014 by George Dovel
    Bovée and Thill's Pinterest board highlights some of the most interesting and important developments in business communication, along with some great advice on developing your communications skills...
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