Business Communication Today, 15th Ed.
Chapter 10. Writing Routine and Positive Messages
This article offers helpful advice on employment recommendations, academic recommendations, and character references.
"The staggering rate of store closures that has rocked the retail industry over the past couple of years is expected to continue in 2019, with roughly the same level of closures expected this year.
"Naval Ravikant (@naval) is the CEO and co-founder of AngelList.
"Losing clients can be a nightmare.
"UCLA neuroscience researcher Alex Korb [photo, left] has some insights that can create an upward spiral of happiness in your life," writes Eric Barker in a piece at BusinessInsider.
"When is the last time you sent a card or note to a business associate?
"As entrepreneurs, business owners and leaders, self-awareness is essential to your success.
"As soon as something goes wrong in our lives, we as humans tend to fall into negative thinking patterns.
Robert Wynne (photo, left) explains.
Check out this excerpt from Work Party by Jaclyn Johnson (photo, left).
"The businesses that are best loved by customers tend to be ones that make them feel smart, competent, in control.
"Thinking too much isn't just a nuisance.
"Niceness wasn’t part of the equation.
"Here's how to grow your influence, boost your impression and make a powerful impact.
Stefano Tasselli [photo, left], Martin Kilduff, and Blaine Landis provide the answers at HBR.
"How we perceive ourselves, and the internal stories we tell about who we are, will indeed shape our experiences," writes Kathy Caprino (photo, left) in a piece at Forbes.
"Are you a giver or a taker?
Here's a quick read on the topic by the nice people at Farnam Street.
"We believe we should work hard in order to be happy, but could we be thinking about things backwards?
Cailey Rizzo reports at TravelandLeisure.
Erika Morphy (photo, left) covers the topic at CMSWire.