Business Communication Today, 15th Ed.
Chapter 11. Writing Negative Messages
See how blockchain helps companies overcome the limitations of traditional ledgers.
This visualization shows the most common job types by American county using data using data from the County Business Patterns (CBP) survey.
The Global Opportunity Explorer presents companies and entrepreneurs with hundreds of sustainable business opportunities.
"Forget your own desires, and lead with the value you can provide.
"A business model is an outline of how a company plans to make money with its product and customer base in a specific market.
"This Business English Pod lesson is the final part in our series on handling a crisis.
"In this Business English Pod lesson, we’ll see how important it is to strategize and plan when you’re handling a crisis.
"This is the third in our Business English Pod series on handling a crisis.
"This is the first in a series of Business English lessons on handling a crisis.
"Criticism is something we all have to face.
"Customer service isn’t simply an expensive, time-consuming obligation.
"Buy online, pick-up in store is often heralded as the future of retail: Customers shopping on their own terms, as efficiently as possible.
"Losing clients can be a nightmare.
"It’s ironic that many schools don’t give lessons on how to study or take notes effectively.
Jennifer Frost of GrammarCheck.
See the infographic at GrammarCheck.
Jennifer Frost presents the infographic at GrammarCheck.
Jennifer Frost has the infographic at GrammarCheck.
"If you’ve ever experienced pleasure from people’s failures, well, join the rest of us.
"Every small business owner wants repeat business.
"Take this FEMA quiz to test your knowledge on social media’s role in emergency management.
"The customer service mistake that nearly every business makes, over and over again, is to treat every customer the same.
"The businesses that are best loved by customers tend to be ones that make them feel smart, competent, in control.
"When things go south, it’s the job of the CEO or leader to own it, apologize and connect with their audience (customers) to overcome it.
Take a look at the infographic.