Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Unsurprisingly, research shows that when employees perceive their workplace as more political, they are less engaged, less productive, and more likely to quit.
"Last year, Richard Laermer decided to let his employees work from home on a regular basis.
"When left unchecked, not only does rampant incivility make our days more tense, it also leads to a loss of focus, a loss of productivity, a deliberate slacking off among disgruntled employees, and even serious health problems.
"Thanks to artificial intelligence (AI) and machine learning, we’re about to enter a new era for communications in the workplace," writes Pam Bednarczyk (photo, left).
"Everyone has favorite products.
"Artificial intelligence scares people—excessively so .
"The scale of the internet is so great, that it doesn’t make sense to look at the information on a monthly basis, or even to use daily figures," writes Jeff Desjardins for the World Economic Forum.
"I became an HR person in 1984, when many of my readers had not been born yet.
"The World Economic Forum (WEF) has said we are on the brink of a “Fourth Industrial Revolution” that will blur the lines between the physical, digital and biological spheres.
"Artificial Intelligence has quietly become a part of our daily life, and is helping us in ways we don’t even come to know of .
"We all know that being seen as confident, but not cocky, at work can have a positive effect on our careers.
According to Cheryl Conner (photo, left), "When it comes to high impact communication it is hard to surpass the power of TED.
"I'm not that old, but I went to high school in a time before Facebook, before Google became a verb.
"How many times a day do you say no?
"With massive amounts of computational power, machines can now recognize objects and translate speech in real time.
Chris Weller presents the 18 spaces - as a one page presentation, or as a slide show.
David Ryan Polgar (photo, left) asks, "How often do you receive a message and wonder, 'Did a person really write this?
"Since everyone seems to be talking about AI broadly, we focused our predictions this year on what we see happening with communications and AI.
"You can radiate authority without compromising on warmth.
According to Kat Boogaard (photo, left), "Dealing with someone who monopolizes every discussion is frustrating.
"If you've ever had someone record you speaking, it's hard to not notice how different you sound in the recording.
"In this video, Entrepreneur Network partner Ben Angel explains how one study found that people are often the most productive in the first two hours after they wake up -- typically between 9 a.
"If you are at work, there's a high chance this article is distracting you from what you from something you should be doing instead.
"[Recently,] Savvy Psychologist Dr.