Business Communication Today, 14th Ed.
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"If nothing else, avoid the urge to respond in anger or haste.
"Even when it's phrased as delicately as possible, accepting constructive criticism can be brutal.
"While it's not easy for a procrastinator to change -- just getting started is often a challenge -- it is possible.
In this video Tony Robbins discusses the topic of rapport.
"More than a century ago, the department store magnate John Wanamaker famously complained about his inability to gauge the effectiveness of the money he spent on advertising.
"Titles like “SHE-EO” and momtrepreneur are meant to empower women but actually do more harm than good.
"There are plenty of frustrations that crop up during your workday.
"In this article, you will learn everything about the left brain vs.
"When you're on your work computer, your employers can track pretty much everything you do," writes Áine Cain (photo, left).
"A few years ago, my to-do list was an endless source of frustration.
"Research shows that hurtful workplace behavior can depress performance, increase employee turnover, and even mar customer relationships.
"Occasionally, a new word or phrase breaks out of the confines of the business world and into the cultural conversation.
Naphtali Hoff (photo, left) covers the topic at BusinessInsider.
"Business Insider reached out to managers and career experts to find out which phrases are best to avoid in conversations with your boss.
Lindsay Dodgson (photo, left), with Business Insider UK, reports.
"Can we break bad habits by being more curious about them?
"When people think of advocating for their ideas, they think of convincing arguments based on data, facts, and figures.
"Storytelling is an essential leadership skill.
"Researchers highlighted some key indicators such as bad grammar, spelling and punctuation in posts by trolls.
Marcus Fairs reports.
"The management meeting is coming to close.
"These days, mornings can be the noisiest time of day: if not literally, then at least figuratively.
"When it comes to reaching your goals, do your mental patterns help you or hurt you?
"If you want others to believe in you, you must believe in your own value and act in a way that conveys confidence.
"No matter how sophisticated your strategies to rid yourself of bad habits and create good ones, you’re less likely to succeed if you don’t track and review your progress frequently.