Business Communication Essentials, 8th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
Learn from Michael Simmons's mistake.
According to Grant Cardone (photo, left), "The Internet connects everyone on this planet instantaneously.
Ronnie Ann, Founder of WorkCoachCafe.
"But what's the best way to build rapport and create trust?
"Meeting sabotage artists seem to have attended the same training academy.
"Imagine an organization that is completely digitally connected.
"Napoleon Hill, author of the best-selling 1937 book "Think and Grow Rich," explored the habits of the most likable people in his essay "Develop A Pleasing Personality," which was included in the book The Science of Success.
"Games and activities, graphics, and polling are just a few ways to keep your learners active in the learning process when using online collaboration.
"We all send body language cues based on how we feel and what we think, here's how to decipher them quickly and in any situation.
"It was the kind of email that makes your shoulders clench up tight, right by your ears," begins Alexandra Franzen (photo, left) in a piece at TheMuse.
"You work with them, you live with them, heck, in many cases you love them, but the people closest to us can still cause a lot of problems," writes Eric Barker, owner of Barking Up the Wrong Tree.
"How often do you have a conversation with your team that consists of something other than what’s being done, what needs to get done, and what they didn’t do?
"I spent the past month doing something most people dread: networking," says Rachel Gillett (photo, left).
"Columbia Business School research highlights the disconnect between peoples’ own views and their counterparts’ views of their assertiveness—and the impact it can have on negotiations.
Ashley Fidel (photo, left) has some new opening lines for networkers to consider.
"Don’t meet just because you are a group and you’ve “always had a weekly staff meeting.
"You don't have to play by the old rules: This is the digital age.
"It's natural to want to be liked.
"It turns out that using body language to determine whether somebody is lying is really quite hard.
Erin Meyer (photo, left) asks the question.
"If you're going to get anything done in business, you need people to respect you.
Christine Comaford (photo, left) discusses the topic.
"The solution to the age-old problem of understanding others may be as simple as taking the time to improve your active listening skills.