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Business in Action, 9th Ed.
Table of Contents
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Taking Stock of Dodd-Frank: Hits, Misses and Unfinished Business (1687)
What’s Driving Silicon Valley to Become ‘Radicalized’ (1500)
The In-N-Out Effect: Trademark Mistakes You Need to Avoid (1388)
These Five Companies Are Suing Copycats (1337)
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Business in Action, 9th Ed.
Appendix A: Business Law
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Chapter 2: Listeners and Speakers
Chapter 5: Importance of Plain Language
Chapter 2: Power of Listening
Chapter 5: Business Writing Style
Chapter 2: Interpersonal Conflict
Chapter 5: Using the Proper Tone
Chapter 2: Dealing with Conflict in the Workplace
Chapter 5: Advanced Business Writing Techniques
Chapter 2: Using Conflict to Resolve Workplace Issues
Chapter 3: Cultural Awareness and Etiquette
Chapter 3: Changing the Face of Diversity
Chapter 3: What Is Workplace Diversity, and Why Is It Important?
Chapter 3: Managing Diversity in the Workplace
Chapter 3: Embracing Diversity
Chapter 4: Brainstorming: Getting Ideas Before You Write
Chapter 4:: Mind Mapping
Chapter 4: Outlining
Chapter 4: Audience Analysis
Chapter 2: Body Language
Chapter 5: Lessons in Style
Chapter 2: Body Speaks: The Importance of Body Language
Chapter 5: Business Writing Basics
Chapter 2: Telephone Etiquette Workshop
Chapter 2: Meeting Manners
Chapter 2: Wikis–A Beginner’s Guide
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