Business Communication Essentials, 8th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"In our media training workshops, our clients are usually shocked to learn how much they communicate with their body language – and how little they know about what their bodies are saying," declares Brad Phillips (photo, left) in a piece at MrMediaTraining.
"Dressing for success may create a good impression, but people judge your intelligence and credibility based upon what comes out of your mouth," writes Geoffrey James (photo, left).
"Remembering the names of the people you meet will help you stand out and make a good impression.
"Here are 11 email etiquette rules you should always follow at work.
Advice from the folks at BridgeConsultants.
According to Jacquelyn Smith and Vivian Giang, "Here are the most important tips on how to introduce yourself, how to dress, and what to order at restaurants from [Barbara] Pachter's book.
"No one likes getting criticism," states Sue Shellenbarger in a piece at WSJ.
Dylan Love covers the topic.
"If you want to spice things up in the board room, try this prank: hide all the chairs," declares Anna Almendrala (photo, left) in a piece at HuffingtonPost.
"It's difficult, but certainly not impossible, to gracefully exit a conversation without hurting the other person's feelings," says Maggie Zhang.
Tim Brown, CEO at IDEO, has some advice on becoming a more creative listener.
Maggie Zhang reports on the ideas of Leil Lowndes contained in her book - How to Talk to Anyone.
Richard Feloni and Mike Nudelman, with BusinessInsider.
Debra Benton (photo, left) covers the topic featured at PersonalBrandingBlog.
Nel Stavely (photo, left) writes, "However good your intentions of being polite are, there are the inevitable moments in life when you know you could easily be very impolite indeed.
Jacqueline Whitmore (photo, left), contributor to Entrepreneur Magazine, presents ".
"Whether someone's lying to you, hitting on you, or bossing you around, you can read their intent and emotional state in their body language — if you know what to pay attention to.
According to Marie Raperto, "Writing thank you notes is never as easy as it seems.
"I don’t like regular coffee meetings or networking events anyway," says Scott Dinsmore (photo, left).
According to Liz Klimas (photo, left), "How your handshake comes across to another person can say so much about you that some people will go so far as to practice their handshakes before a big job interview.
According to Harrison Monarth, "In a noisy world where personal branding is a professional imperative and where we constantly compete with equally qualified rivals for clients, jobs, promotions, assignments, or funding, not to mention admiration and affection, being just a little more interesting and memorable can be the deciding factor in our favor.
Erinn Bucklan discusses Dale Carnegie's How to Win Friends and Influence People.