Excellence in Business Communication, 12th Edition
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"There are hundred of apps that claim to "increase productivity" and "optimize company workflow," but how many apps actually do?
"How do you walk into a room, out of a meeting, or onto a stage?
"In a world rich with social platforms to express oneself, good listeners are a rare species," writes Shreya Roy in a piece for EconomicTimes.
"It's estimated that 2% of the world's population suffers from face blindness, or prosopagnosia, a neurological condition preventing people from recognizing faces.
David Armano offers a SlideShare presentation on the title.
"This second part of a two-part Business English Podcast series on running and participating in a problem-solving meeting.
"One of the most common reasons for holding a meeting is to solve a problem.
"Have you ever had to talk out a decision in a big meeting?
"A French monk said to be "the world’s happiest man" because of his abnormal capacity for joy once told me that he doesn’t get stage fright because he has eradicated “mental toxins.
"If I asked you to tell me three immediate ways in which you could improve your trustworthiness — and these couldn’t be things that take a period of time like following through on what you say — you would probably list nonverbal concepts like speaking confidently and mirroring body language to develop rapport.
"I’ve posted a lot of research from experts on getting people to like you, being influential and having great conversations," says Eric Barker.
"In this intermediate Business English Pod lesson, we look at ways to give and ask for opinions.
"Honesty is the best policy — but if you don’t look like you’re telling the truth, it won’t matter that you actually are!" says Carol Kinsey Goman, Ph.
"As a non-native speaker of English, you might often find yourself in situations like this: You’re sitting in a meeting or a teleconference, and some of the participants are native English speakers.
"Have you ever met someone whose personal story just blew you away?
"A Pentagon research team is studying the body language of Russian President Vladimir Putin and other foreign leaders to better predict their behaviour .
"Thirty years after the first wave of virtual reality, new startups are determined to take it mainstream.
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"Audiences are often startled into silence when I ask them which workplace liars they are most grateful for.
"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left).