Business in Action, 9th Ed.
Chapter 8: Organization and Teamwork
"It is so easy for messages to get lost in translation.
"If the members of the team cannot communicate, isolation limits their potential.
"Internal communication is important for any organization to function effectively.
"In an email from Musk to Tesla employees published by Inc's Justin Bariso, Musk encourages employees to buck the traditional chain of command found in most companies, in which messages always flow through managers.
"Unsurprisingly, research shows that when employees perceive their workplace as more political, they are less engaged, less productive, and more likely to quit.
"When left unchecked, not only does rampant incivility make our days more tense, it also leads to a loss of focus, a loss of productivity, a deliberate slacking off among disgruntled employees, and even serious health problems.
"I became an HR person in 1984, when many of my readers had not been born yet.
"Ameen Haque, Founder of Storywallahs, is a storyteller, story coach and consultant.
"It’s time for leaders of organizations to stop debating the millennial problem, hoping that this supposedly exotic flock of sheep will get with the program.
"Titles like “SHE-EO” and momtrepreneur are meant to empower women but actually do more harm than good.
"There are plenty of frustrations that crop up during your workday.
"Research shows that hurtful workplace behavior can depress performance, increase employee turnover, and even mar customer relationships.
"Occasionally, a new word or phrase breaks out of the confines of the business world and into the cultural conversation.
Lindsay Dodgson (photo, left), with Business Insider UK, reports.
"The management meeting is coming to close.
"If you want others to believe in you, you must believe in your own value and act in a way that conveys confidence.
"Are you planning to attend your office holiday party?
"New research finds that tales from the C-suite have a negative impact on employee values, but those from their peers are another story.
"People are constantly asking me what they can do to make their leadership exceptional.
"We're used to giving "praise sandwiches"—a criticism wedged in between two generic compliments—that give our brains indigestion.
"With the publication of her 2015 book Presence, Harvard psychologist Amy Cuddy let readers in on a secret.
"Nothing is more costly to an organization’s culture than a toxic employee.
"The title of Karen Friedman’s most recent book isn’t exactly subtle.