Business in Action, 9th Ed.
Appendix C: Information Technology
"Amazon Go is being called the grocery store of the future, where lines and cashiers don't exist.
"The real strength of Artificial Intelligence lies in its ability process large and complex amounts of data far more effectively than humans.
"When you talk to an AI chatbot, who do you think writes those professional, peppy responses?
"How smart can our machines make us?
"Although artificial intelligence has become commonplace — most smartphones contain some version of AI, such as speech recognition — the public still has a poor understanding of the technology.
"Here’s a New Year’s resolution for 2018: de-clutter your digital history.
"Educator and entrepreneur Sebastian Thrun [photo, left] wants us to use AI to free humanity of repetitive work and unleash our creativity.
"Over the coming year, what will be the most important developments in disruptive technology?
"Data can be complicated, how you use it doesn't have to be.
"Although the term may still conjure up sci-fi images of robots gone rogue, AI, as it is often called for short, is actually far less terrifying.
"From our own online magazine by Bovee &Thill, authors of the leading textbooks in business communication, featuring resources for business communication and business writing instructors.
"This is a preview of a research report from BI Intelligence, Business Insider's premium research service.
"AI technologies today range from simple to extraordinarily complicated.
"As technological planets align, artificial intelligence flourishes.
Check out the infographic at ELearningInfographics.
"Thanks to artificial intelligence (AI) and machine learning, we’re about to enter a new era for communications in the workplace," writes Pam Bednarczyk (photo, left).
"Artificial intelligence scares people—excessively so .
"The World Economic Forum (WEF) has said we are on the brink of a “Fourth Industrial Revolution” that will blur the lines between the physical, digital and biological spheres.
"I'm not that old, but I went to high school in a time before Facebook, before Google became a verb.
"With massive amounts of computational power, machines can now recognize objects and translate speech in real time.
Chris Weller presents the 18 spaces - as a one page presentation, or as a slide show.
"Since everyone seems to be talking about AI broadly, we focused our predictions this year on what we see happening with communications and AI.
"More than a century ago, the department store magnate John Wanamaker famously complained about his inability to gauge the effectiveness of the money he spent on advertising.
Marcus Fairs reports.