Business Communication Today, 15th Ed.
Chapter 3. Communication Challenges in a Diverse, Global Marketplace
"Knowing what you do not know is a sign of wisdom, according to Greek philosopher Socrates.
"After a recent session a client told me that, “You’re a magician.
"Trust is an important issue when working across cultures.
"I tell my clients and seminar participants that discomfort is an unavoidable part of changing how they communicate.
"Law firm Cooney & Conway created a helpful infographic highlighting obscure laws from 11 countries which could land you in hot water if you break them.
"Many commentators suggest that gender diversity in the corporate boardroom improves company performance because of the different points of view and experience it offers.
"Here are my choices for The Best Sites For Learning About The World’s Different Cultures (and are accessible to English Language Learners): .
Kellogg Insight has an interesting perspective on the topic.
See how Catalyst, "the leading nonprofit organization with a mission to accelerate progress for women through workplace inclusion," is helping companies create "workplaces where employees representing every dimension of diversity can thrive.
"Culture shock is the confusion and agitation one encounters when being in a foreign place.
"Wondering what it takes to be inclusive of employees with disabilities?
From their website, "Founded in 2004, the Alliance for Board Diversity (ABD) is a collaboration of four leadership organizations: Catalyst, The Executive Leadership Council, the Hispanic Association on Corporate Responsibility, and Leadership Education for Asian Pacifics, Inc.
Geoff Weinstein blogs at GeoffWeinstein.
Daniel Goleman explains.
See the infographic.
Sally Herships (photo, left) explains.
"In his fourth book, "American Nations: A History of the Eleven Rival Regional Cultures in North America," award-winning author Colin Woodard [photo, left] identifies 11 distinct cultures that have historically divided the US.
"No one wants to be that offensive, insensitive tourist," declares Sarah Schmalbruch (photo, left).
"Japan is known for its complex rules for social behavior.
"We all know we can learn more from our missteps than our successes — even though no one likes to admit when they’ve gotten something wrong," offers Eric A.
"Michael has been in Frankfurt for about a week and is really missing his home office in Chicago.
"In Brazil and the United States, a firm handshake is expected.
"When Aaron arrived in Moscow to take charge of the manufacturing plant his Israeli-owned company had just purchased, he expected to settle in quickly," reports Erin Meyer (photo, left) in a piece at BusinessInsider.
Gus Labin reports.
Sherwood Fleming has "identified seven communication habits of highly effective intercultural communicators .