Business Communication Today, 15th Ed.
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"Remember these points before taking it personally.
"You want to project confidence, competence, professionalism, and self-assurance.
According to Nick Morgan (photo, left), ".
"To stay competitive, you need to evolve with and embrace the changing times.
"It’s our job to transform our organizations so we are ready for the future … and there’s really no way to transform without persuading.
"The good news is that businesses now have enough organizational experience with the idea of communication technology, that they are beginning to take ownership of its evolution.
"For the past few years over on the Jellyvision blog, our good pal Melanie Chapman (photo, left) has been showcasing what she calls Damn Good Communication – examples of companies solving a tricky communication challenge by being unusually creative.
"There’s a name for those everyday annoyances that build up and grate on your last nerve, drain your energy, and sap your productivity, says Madeleine Blanchard, cofounder of coaching services at The Ken Blanchard Companies in Escondido, California.
"The following are just some benefits to using your blog as a business communication tool?
"Based on my experience working online, I find that many people do not have a good grasp on how to convey their business communication.
According to Lolly Daskal (photo, left), "The best way to invite good new things into your life is to make room for them.
"Finding yourself in a new situation can make you feel uncomfortable, no matter how normally confident you are.
"As it turns out, your behavior and habits at work not only affect how your colleagues perceive you — but also your ability to achieve success," writes Hope Restle (photo, left) in a piece at BusinessInsider.
According to Virginia Postrel (photo, left), "If you want good applicants to respond to your job posting, write it as if you were talking to actual human beings.
"As a productivity enthusiast, I’ve been searching long and hard for that one activity that, once mastered, would make me better at everything else I do.
"Carpenters work with wood.
Jason Fried (photo, left) explains the difference.
"We complain about the digitalization of communication, yet it seems like this is the future.
According to Erinn Bucklan, "Mental burnout, coined in the 1970s to describe the psychological effects of relentless work stress, happens so subtly that you can easily confuse the symptoms for other negative forces, like a bad cold or a bad boss.
According to James Altucher (photo, left), "We have to learn the basic tenets of communication so that in this world where we receive up to 20,000 messages a day in all of its varieties, our communications can rise to the top.