Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Too often policy-makers consider only the consequences of NOT creating a policy and pay little attention to the consequences of creating one.
"It’s time to take a page out of the playbooks of the world’s most successful people.
According to Michael Michalowicz, CEO of Provendus Group, "The Pareto Principle—also known as the 80-20 rule—doesn’t just describe the way things are; it can also be used as a powerful tool to help you focus and redirect your energies, becoming more efficient and more profitable in the long term.
"Addressing your procrastination proclivities requires identifying the root cause.
According to John Brandon (photo, left), "It only takes seven minutes to change how you approach your day.
"With 2015 offering an abundance of new communications technologies and services, it is essential for businesses to be aware of the latest trends and attempt to gain an advantage over the competition," reports Jonha Revesencio (photo, left) in a piece at HuffingtonPost.
Jacquelyn Smith discusses the work of Mark Goulston (photo, left).
"Does it seem like you don’t have enough hours in the day to get through everything you need to do?
"This week our podcast is with David Allen, author of the classic productivity guide Getting Things Done.
Jena McGregor, columnist at The Washington Post, interviews productivity expert David Allen (photo, left) asking how he manages the "digital onslaught.
"The purpose of sound bites is simple — help people remember what you said and why you said it.
Kat Moon (photo, left) gives the details at TheMuse.
"Amazon says it has boosted efficiency - and given workers' legs a break - by deploying more than 15,000 wheeled robots to crisscross the floors of its biggest warehouses and deliver stacks of products to employees.
John Moyer reports on the case of Chadder's and In-N-Out Burger.
Emma Seppälä asks, "How should we react when an employee is not performing well or makes a mistake?
"People pitch ideas all the time.
Check out our gallery at Pinterest.
"During the course of conversation, there are several tricks you can use to make your words sound more authoritative and to address your audience with greater overall confidence.
"The infographic below shows five of the most toxic types of employees that exist and how to keep their problems from affecting you and your fellow co-workers.
Michael Hyatt (photo, left) weighs in.
"As a CIO and entrepreneur I’m often asked by entrepreneurs what they should put in the cloud.
"Amit Agarwal is the founder of Digital Inspiration, a popular tech & how-to website since 2004.
"We all know we can learn more from our missteps than our successes — even though no one likes to admit when they’ve gotten something wrong," offers Eric A.
"What does it take to get ahead?
"Michael has been in Frankfurt for about a week and is really missing his home office in Chicago.