Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Most of us know the standard work communication “don’ts”: Don’t swear, don’t tell racist or sexist jokes, don’t lie, don’t send the whole office an email meant for your best friend.
"Every office has one.
"Workers are constantly on-the-go and, as such, mobility has become a key factor affecting today’s workplace.
"While we can't always predict it, experts have identified some factors that are likely to contribute to burnout: .
"How often do you have a conversation with your team that consists of something other than what’s being done, what needs to get done, and what they didn’t do?
"I'm an average guy trying to become better in both my work and home life.
Eric Barker (photo, left) discusses tips he learned from former White House staffer and friend, James Waters.
"Lorrie Faith Cranor studied thousands of real passwords to figure out the surprising, very common mistakes that users — and secured sites — make to compromise security.
Ashley Fidel (photo, left) has some new opening lines for networkers to consider.
"Luckily, there are signs we can look for when trying to detect a lie.
"You probably have your own verbal tics too.
"I normally introduce myself by my first name.
"I went out with a guy based on his use of dashes once.
"In Brazil and the United States, a firm handshake is expected.
"See the fascinatingly morbid graphic below from Who Is Hosting This?
"If you study great CEO communicators such as John Chambers of Cisco or the late Apple founder Steve Jobs, you can glean some helpful tricks," writes George Bell (photo, left).
"When Aaron arrived in Moscow to take charge of the manufacturing plant his Israeli-owned company had just purchased, he expected to settle in quickly," reports Erin Meyer (photo, left) in a piece at BusinessInsider.
The folks at Educational Technology and Mobile Learning share an infographic from Brainy Quote and Evan Carmichael.
Created by Bovee and Thill, the authors of the best-selling college textbooks in business communication for more than 25 years, and the ONLY authors who explain and illustrate in every chapter in their textbooks how mobile is revolutionizing business communication.
"Staring at screens right before sleep turns out to be a lot worse than previously thought.
"With mobile devices becoming mainstream in business communication, the challenge for those of us in education is to help students adapt their writing skills to this exciting but demanding new format.
Gene Marbach looks at the communications lessons one can gain from studying Abraham Lincoln.
"Not only does philosophy teach us how to live well and become better humans, but it can also aid in overcoming life’s trials and tribulations," writes Paul Jun in a piece at 99U.
According to Drake Baer, "Within moments of meeting people, you decide all sorts of things about them, from status to intelligence to promiscuity.