Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"Whether you're on a date or meeting a client for the first time, you want to make a good first impression.
Sometimes it seems like there aren't enough hours in the day to get everything done," writes Melissa Stanger.
"Marc and Angel [Chrenoff] are the authors of 1000 Little Things Happy Successful People Do Differently.
"Words are powerful things.
According to Jeff Haden (photo, left), "Perspective is a funny thing.
"If you want your big dream bad enough, read these 5 short stories.
"What do an insurance company, grocery chain and educational service have in common?
"He doesn't often do virtual reality, but when he does, it's pretty awesome.
According to Crispin Sheridan, "In the last few years, Google has been communicating the need for mobile ready sites.
"Humans have radically changed the way we shop and buy since days of Mad Men, but most companies haven't followed suit.
"Women are changing the landscape of communications.
Tony Schwartz writes, "The vast majority of leaders I meet don’t get enough sleep to be fully rested.
"As I reflect on all the conversations I have, I realize that most of the time, we’re not talking about complex ideas.
"One of my favourite sources for information and guidelines regarding referencing and citation styles is the Purdue Online Writing Lab (OWL).
Barbara Pachter (photo, left) reveals common speaking mistakes even professionals make.
"Highly resilient people know how to bend to inevitable failures and tragedies and not break," writes Richard Feloni (photo, left) in a piece at BusinessInsider.
Jacquelyn Smith presents some advice from Darlene Price (photo, left).
"The first time I made a presentation to an executive team, I quickly realized it wasn’t business as usual," writes Lea McLeod (photo, left).
"Learn the proper business etiquette for using mobile devices.
"Learn how to write for mobile devices.
Take a look at this infographic produced by TopManagementCareers.