Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Since being plagued by anxiety is a sure way to sabotage your own success, we've put together a collection of research-backed tips for overcoming your fears.
"Remember when your online life had nothing to do with your work life?
Dan Waldschmidt has the list.
Olga Khazan (photo, left), of The Atlantic, covers the topic of "vocal fry.
"Will 2015 be a happy new year for internet users?
Here are ten steps to securing your smartphone from the folks at NakedSecurity.
"Start becoming a better speaker by first figuring out which of the six types of presenters you are," advises Richard Feloni.
"Whether you're on a date or meeting a client for the first time, you want to make a good first impression.
Sometimes it seems like there aren't enough hours in the day to get everything done," writes Melissa Stanger.
"Marc and Angel [Chrenoff] are the authors of 1000 Little Things Happy Successful People Do Differently.
"Words are powerful things.
According to Jeff Haden (photo, left), "Perspective is a funny thing.
"If you want your big dream bad enough, read these 5 short stories.
"What do an insurance company, grocery chain and educational service have in common?
According to Crispin Sheridan, "In the last few years, Google has been communicating the need for mobile ready sites.
"Humans have radically changed the way we shop and buy since days of Mad Men, but most companies haven't followed suit.
"Women are changing the landscape of communications.
Tony Schwartz writes, "The vast majority of leaders I meet don’t get enough sleep to be fully rested.
"As I reflect on all the conversations I have, I realize that most of the time, we’re not talking about complex ideas.
"One of my favourite sources for information and guidelines regarding referencing and citation styles is the Purdue Online Writing Lab (OWL).