Business Communication Today, 14th Ed.
Chapter 3. Communication Challenges in a Diverse, Global Marketplace
"My clients often tell me that one of the difficulties they encounter when conducting business internationally is that they don’t know how to quickly build trust.
Dianne Hofner Saphiere covers a study by Dr.
Presented by Gus Lubin (photo, left).
Drew Hendricks (photo, left) writes, "As communication technologies become steadily more comprehensive and intuitive, companies looking to expand globally in 2014 will have fewer logistical problems reaching out to other nations.
Blog On Linguistics discusses the topic.
"Time is seen in a particularly different light by Eastern and Western cultures, and even within these groupings assumes quite dissimilar aspects from country to country," writes Richard Lewis (photo, left).
Sherwood Fleming talks about "intercultural blind spots.
"The Irish playwright George Bernard Shaw once wrote, “The single biggest problem in communication is the illusion that it has taken place.
Sherwood Fleming covers Microsoft's Skype Translator.
According to Justin Gmoser (photo, left), "If there's one thing you should get right when visiting a foreign country, it's the greeting.
"To listen with intercultural ears and see with intercultural eyes means to limit your interpretations to content and to ignore tone, body language and form, which I admit takes practice.
"As a non-native speaker of English, you might often find yourself in situations like this: You’re sitting in a meeting or a teleconference, and some of the participants are native English speakers.
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"Does human rights language matter?
Steven Gaffney, president of the Steven Gaffney Company, is a leading expert on honest, interpersonal communication, influence and leadership .
Enjoy a pictorial tour of cultures around the world as you learn more about communication across the spectrum of culture context.