Business Communication Today, 15th Ed.
Chapter 7. Digital Media
"I've gathered a baker's dozen of the best business podcasts here -- some you may already know and hopefully some that are new to you.
"Much like its analog predecessor, email marketing can matter more than other forms of communication because it’s personal.
"In the world of email overload, is it really a surprise that our personalities make their way into how we respond to messages?
Stacey Gawronski reports.
Sarah Perez reports on the topic at TechCrunch.
"With the onslaught of emails we receive every day, it's hard to imagine how anyone could keep up professional email habits at all times," writes Rachel Gillett (photo, left) and Jacquelyn Smith.
Jacquelyn Smith (photo, left) covers the topic at BusinessInsider.
"Instead of privately contacting businesses, consumers are turning to Twitter to voice their issues publicly.
According to Carmine Gallo (photo, left), "And what I keep hearing — over the last few years especially — is this lament that many business students and business professionals cannot communicate as effectively as they should be communicating.
"Ray Tomlinson, considered to be the godfather of email, has died, according to his employer, Raytheon Company.
Try doing what Liz Wessel did - send a cold email to someone you look up to.
"Seriously though, because the forum is often the number one way you have of communicating with a client, boss, or networking person, it’s imperative that you get it right.
"The problem isn’t email.
"A reader asked whether she needed to reply to an email.
Chris Lake (photo, left) offers his advice at SearchEngineWatch.
"In a recent Better Business Writing class, several participants had a challenge that most of us have: They could not get readers to respond to everything they requested in their emails.
"Email etiquette continues to be one of the most requested topics at our seminars.
Adrienne LaFrance reports from TheAtlantic.
"Whether you're a business owner or an avid IM user, or both, here are 10 instant messaging dos and don'ts.
"You’re trying to build (or maintain) a relationship with the people you email.
Amy Morin (photo, left) reports on the topic at Forbes.
"The funny video below digs into that very idea—and while it’ll make you laugh, it should probably also make you think about your typical email tone.
Check out this handy guide at Mashable.
A CNN iReport by Neil Nash.