Business Communication Essentials, 7th Ed.
Chapter 4. Writing Business Messages
"If there were Survivor for words, I’d vote off 'literally.
Mignon Forgarty, aka Grammar Girl, tackles the subject.
"Amazon CEO Jeff Bezos has some tips on crafting the perfect memo, which he broke down in his annual letter to shareholders.
"One of the most frequent questions I’m asked is whether it’s acceptable to end a sentence with a preposition.
"Don't get caught up in miscommunication.
"Let’s talk about what we know about how rate of speech impacts credibility and persuasiveness.
"Tax forms, credit agreements, healthcare legislation: They're crammed with gobbledygook, says Alan Siegel, and incomprehensibly long.
Abby Wolfe tells the story of Erin McKean (photo, left) who went from lexicographer to start-up founder.
"One could argue that slang words like ‘hangry,’ ‘defriend’ and ‘adorkable’ fill crucial meaning gaps in the English language, even if they don't appear in the dictionary.
"In an exclusive preview of his book The Stuff of Thought, Steven Pinker looks at language and how it expresses what goes on in our minds -- and how the words we choose communicate much more than we realize.
"The other day at my health club I asked an employee what time the bank parking lot was available for club members' use.
"Do you think you are a punctuation pro?
"The shoulder-shrugging reply “Whatever” continues to annoy Americans more than other words or phrases, but “fake news” is coming on strong.
"Branson Centre entrepreneur Yanique Grant explores the relationship between language, culture and business success.
"Doesn’t language simply describe the world of business, or does it do more – does the language we use actually shape business?
"Can you guess which one it is?
"While definitions have been known to shift based on the way a word is commonly used, some popular uses are just plain wrong.
"Poor punctuation: all rules and no play.
"When you write business material, you do not just share your ideas and thoughts.
"I am a big believer in the power of language to change the world.
"These 12 books represent the best of the various elements that comprise good business writing.
"In a country as vast as the United States, you're hardly ever going to find a consensus on how to say something.
"James Altucher (photo, left) shares the four words that guide his life and work as an entrepreneur, writer and father.
"We set out to find the most common languages — besides English — spoken at home in every state, based on the US Census Bureau's 2012-2016 American Community Survey estimates.