Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
According to Susan Young (photo, left), "2014 promises to be the year of visuals.
According to Chris Ellis (photo, left), "Buttons are those areas that when touched on by someone in the course of communication, make us react.
"While the nature of success may be relative to each individual, its presence also leaves a series of tell-tale signs and portents.
Gene Marbach (photo, left) has a tip on improving productivity.
"Now let’s have a look at how exactly users are interacting with their phones.
"Life is stressful, and complaining may be considered by many as an extension of being absolutely normal.
"The New Yorker's Maria Konnikova explains the science behind why we need to sleep more, waste less time on the internet, and stop multitasking.
A directory of business communication videos curated by Bovee and Thill .
"Letting fear of failure stop you from asking for what you want ensures you won't get it.
"We create buffers all around us to avoid the pain of failure and rejection, and don’t seem to realise that we’re doing it.
"The executive assistant was listening to her CEO complain about how hard it was to get a strategic message to everybody.
"In this video from the Wall Street Journal, [Ray] Kurzweil (photo, left) discusses how lifeless silicon is merging with our flesh-and-blood bodies to enhance our capabilities and ostensibly improve the way we interact with the world.
"What an amazing year 2013 has been for mobile innovation - and consumers.
Parmy Olson (photo, left), a Forbes.
"If simply hearing the phrase "public speaking" makes you cringe, Zach Holman, a prominent developer at GitHub, the software-development network, feels your pain.
According to Scott Christ (photo, left), "The biggest change in my life came when I realized the only thing holding me back from what I wanted was me.
"SMS remains the most useful engagement tool on mobile, followed by QR codes, two-way SMS and push notifications according to this new infographic.
"Tired of distractions clouding your focus?
"Executives have their internal communications staff churn out talking points and Powerpoint decks galore.
"Is brain work going the way of manual work?
"Way before the sun peeks over the horizon, a few chosen people awaken from their slumber and dive head first into their day.