Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
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What is the mission of Live Nation?
Why did housing prices go up so much from 2000-2006 even though classical supply/demand would not have called for it.
Danny Wegman, president of Wegmans regional supermarket chain, discusses the company's new pricing strategy.
Warehouses run by Zappos, The Gap, and Staples now use autonomous robots to pluck products from their shelves and send them to you.
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Sara Lee CEO Brenda Barnes offers her take on the importance of giving all employees the opportunity to contribute their best.
Lean Manufacturing is described at the Toyota Plant in Kentucky.
This is a quick overview of what Six Sigma is, and how companies use it as a successful strategy for process improvement.
This Cisco video on supply chain management discusses using technology to integrate partners.
Dancing Deer Bakery in Boston has found a winning recipe for entrepreneurial success.
Baby boomers are in charge of schools and institutions across the globe.
Online identity specialist Dick Hardt wowed his audience with this high-speed slide presentation.
No one likes to deliver bad news, but these techniques can make it easier for you and the recipient.
This entertaining animated video explains how to use the science of persuasion in six effective and ethical ways.
If you need to convince anyone that a blog can be good for business—including why blogs outperform static webpages in search engine results—check out this PowerPoint presentation.
See how to create a podcast using the free Audacity software.
See how businesses can improve internal and external communication with social networking tools.
This two-part video series teaches managers and entrepreneurs to resolve conflicts through the win-win strategies of empathetic negotiation.
Most of us believe we are good listeners, but the constant stream of communication breakdowns in business and personal settings is evidence that we could all improve.
This interview with social media expert Ben Wills discusses the growing role of social media in business.