Business Communication Essentials, 8th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Author Vanessa Edwards and her team watched thousands of hours of TED Talks and noticed something surprising: The least popular TED Talkers used an average of 272 hand gestures during their 18-minute presentations, while the most popular used an average of 465 hand gestures in the same amount of time.
"Consider environmental factors when preparing for a successful outcome.
Karin Hurt (photo, left) reports both the problems and the solutions.
Check out this excerpt from Work Party by Jaclyn Johnson (photo, left).
"Advice from 7 TED speakers on creating better connections.
"On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.
"There are many problems with the way most meetings are run.
"It’s time to use your introversion to your advantage instead of trying to change it.
Alex Cavoulacos has the list at TheMuse.
"Did you know that someone can tell how extroverted you are based on your face?
"Lori Wright, general manager of Microsoft Teams and Skype marketing, offers advice for making daily meetings less repetitive and more inclusive.
"A classic introvert preference is aversion to meetings.
"Your business needs collaboration -- but not everyone's a team player.
"Cognitive diversity has been defined as differences in perspective or information processing styles.
"Maybe someone less qualified gets a promotion you worked hard to earn.
"What’s your point of view?
Authors Carmen Sanchez and David Dunning (photo, left) take on the idea of overconfidence by beginners.
"Selling yourself quickly and efficiently is key when you meet someone new.
"Bezos says that there are two kinds of critics, and that the key is always to 'look in a mirror and decide, are your critics right?
"Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People" -- but he's found that the flip side of success online is internet hate.
Shana Lebowitz has the details.
"As Guy Kawasaki says, don’t be afraid of the crow’s feet.
Khyati Bhatt tackles the topic at SimplyBodyTalk.
"Here’s the skinny: individuals who are passive aggressive are hostile, but in a thinly disguised manner.