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Business in Action, 8th Ed.
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Business Communication Instruction: The Nine Compositional Modes for Social Media (3363)
Top 25 Best Examples of Gamification in Business (2839)
10 Ways to Communicate More Effectively with Customers and Co-workers (2061)
Why You Are Losing Clients and How to Turn It Around (2024)
How Artisan Flavors Ice Cream, a New Business, Uses Social Media (1864)
10 Modern Business Communication Methods That Customers Love (1844)
Empathy Doesn’t Mean “Be Nice” (1733)
This Hotel Wants to Give Families a Discount for Staying Off Their Phones (1726)
42 Percent of Business Leaders Say Consumers Shame Them on Social (1713)
Are You Speaking the Wrong Loyalty Language? (1690)
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Business in Action, 8th Ed.
Chapter 16: Customer Communication
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