Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"We feel that technology is bad, while it actually isn't.
"Executive voice requires the leader or presenter to not only have the content but to understand the context or role.
"Many artificial intelligence researchers expect AI to outsmart humans at all tasks and jobs within decades, enabling a future where we're restricted only by the laws of physics, not the limits of our intelligence.
"It’s time to use your introversion to your advantage instead of trying to change it.
"If you are a professional who lives on planet Earth.
"AI is one of the hottest topics in the technology world today.
"When we talk about productivity, we usually think about software and lists and time tracking.
"What do successful people do differently?
"As a research scientist at Google, Margaret Mitchell helps develop computers that can communicate about what they see and understand.
"Thinking too much isn't just a nuisance.
"Sending and receiving a follow-up email can be annoying.
"We all want to be more productive, but we’re drowning in a sea of productivity apps and hacks.
"Whether you know it or not, our bodies have a specifically set programming schedule for the best time of day to concentrate, spark new ideas, and experience peak performance.
According to Michael Hyatt (photo, left), "Most of us try to increase productivity by doing more things faster.
"Though business communication may not always be perfectly executed, the "What happened?
"Machine learning is on the verge of seriously impacting workplace communications.
"Communication is the most important skill we possess as a species and it is about to be radically improved by the use of artificial intelligence.
"Most leaders consider time their most important resource.
"When it comes to digital infrastructure and the relationship we have with it, it feels as if we’re at an important crossroads right now.
"In a world full of digital diversions, how are some people able to achieve a higher level of productivity than others?
"Artificial intelligence (AI) is already becoming entrenched in many facets of everyday life, and is being tapped for a growing array of core business applications, including
predicting market and customer behavior, automating repetitive tasks and providing alerts when things go awry.
"What’s your point of view?
Authors Carmen Sanchez and David Dunning (photo, left) take on the idea of overconfidence by beginners.
"Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People" -- but he's found that the flip side of success online is internet hate.