Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"What do successful people do differently?
"As a research scientist at Google, Margaret Mitchell helps develop computers that can communicate about what they see and understand.
"Thinking too much isn't just a nuisance.
"Sending and receiving a follow-up email can be annoying.
"We all want to be more productive, but we’re drowning in a sea of productivity apps and hacks.
"Whether you know it or not, our bodies have a specifically set programming schedule for the best time of day to concentrate, spark new ideas, and experience peak performance.
According to Michael Hyatt (photo, left), "Most of us try to increase productivity by doing more things faster.
"Though business communication may not always be perfectly executed, the "What happened?
"Machine learning is on the verge of seriously impacting workplace communications.
"Communication is the most important skill we possess as a species and it is about to be radically improved by the use of artificial intelligence.
"Most leaders consider time their most important resource.
"When it comes to digital infrastructure and the relationship we have with it, it feels as if we’re at an important crossroads right now.
According to Laura Cox (photo, left), "Augmented Reality (AR) dwelled quietly in the shadow of VR until earlier this year, when a certain app propelled it into the mainstream.
"In a world full of digital diversions, how are some people able to achieve a higher level of productivity than others?
"Artificial intelligence (AI) is already becoming entrenched in many facets of everyday life, and is being tapped for a growing array of core business applications, including
predicting market and customer behavior, automating repetitive tasks and providing alerts when things go awry.
"What’s your point of view?
Authors Carmen Sanchez and David Dunning (photo, left) take on the idea of overconfidence by beginners.
"Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People" -- but he's found that the flip side of success online is internet hate.
"This last weekend, our local newspaper’s real estate section shared a new design trend called “Wabi-sabi.
"How we perceive ourselves, and the internal stories we tell about who we are, will indeed shape our experiences," writes Kathy Caprino (photo, left) in a piece at Forbes.
Steve Blank (photo, left) discusses his No Excuses Culture.
"Have you ever wanted to reinvent yourself and start all over?
"How is it that two people delivering the same value to organizational outcomes, in the same role at the same pay, can have a massively different value to the organization itself?