Business Communication Today, 15th Ed.
Chapter 11. Writing Negative Messages
See how the equilibrium point represents a balance between supply and demand.
Josh Dzieza reports on how "the rating game" has changed things.
"McKinsey Global Institute director Jonathan Woetzel (photo, left) and MGI senior fellow Anu Madgavkar discuss the economic and ethical reasons why gender equality is a worthy goal.
"Everyone today realizes the importance of digital technology and social media.
From ConsumerReports.
"The fifth anniversary of the Dodd-Frank legislation is an opportune time to resume the debate on whether it has achieved or failed to meet its goal of overhauling U.
"In this article you’ll discover how to analyze your competitors’ social accounts to inspire new marketing ideas.
In discussing a 2014 handling of rejection emails sent to applicants to John Hopkins University Lynn Gaertner-Johnston writes the following:
"In his excellent book On Apology, Dr.
"Here are some ideas for making Instagram work for your business, no matter the industry.
Micah Solomon (photo, left), contributor at Forbes.
"This week our podcast is with David Allen, author of the classic productivity guide Getting Things Done.
Jo Eismont covers the topic at TheMuse.
"Probably the most important reason to respond to comments—both negative and positive—is that everyone else is reading them.
"Asiana Airlines flight 214 crashed upon landing at San Francisco International Airport on June 6, 2013.
Deborah Schoeberlein (photo, left) reports.
Listen to this podcast.
Listen to this podcast.
Olga Khazan (photo, left), of The Atlantic, covers the topic of "vocal fry.
Ash Roy (photo, left) weighs in on the topic.
On Point, with Tom Ashbrook, covers the topic of "verbal tics" (“I’m just saying.
"No one likes getting criticism," states Sue Shellenbarger in a piece at WSJ.
This resource is no longer available.
This resource is no longer available.
"Loose lips sink relationships.