Business Communication Essentials, 8th Ed.
Chapter 4. Writing Business Messages
"In today's world of ultratasking and information overload, being concise is more important than ever.
"Have you ever been confused about when to use “a” and “an” before words beginning with “h”?
Christina DesMarais (photo, left) reports.
"Do you think you are a punctuation pro?
"When you write to tell someone no, your message will already disappoint the individual.
"The way you speak not only affects how others perceive you; it also has the potential to shape your behavior.
"Take the guesswork out of writing numbers in your business communications.
According to Lynn Gaertner-Johnston, "Writing that succeeds in college often fails in business.
"People don't have the time or the attention span to read any more words than necessary.
"Steven Pinker is probably as good an expert to ask as anyone.
The material associated with this item is no longer available, but we invite you to read Jason Nazar's article in Forbes on the same topic, "The 21 Principles of Persuasion.
"To save you keystrokes, here’s the run-down on some of the most common problem words: .
"In a psychology study, researcher Daniel M.
"While many people think of LinkedIn as a place only for jobseekers, salespeople and recruiters, LinkedIn can help employees build influence around any business role," says David Fisher for SocialMediaExaminer.
Grammar girl Mignon Fogarty gives the reasons.
Grammar girl Mignon Fogarty answers the question.
"There are few intellectual offenses more serious than plagiarism in academic and professional contexts.
"Associate Supreme Court Justice Elena Kagan recently sat down with lawyer and lexicographer Bryan Garner to give advice on what it takes to be a good legal writer.
In discussing a 2014 handling of rejection emails sent to applicants to John Hopkins University Lynn Gaertner-Johnston writes the following:
"In his excellent book On Apology, Dr.
"What’s the true power of written communication to customers?
"Writing is a skill of minimalism.
"You want to project confidence, competence, professionalism, and self-assurance.
"Sometimes we remember rules incorrectly, adding always or never to them.