Business Communication Today, 15th Ed.
Chapter 11. Writing Negative Messages
"Startups face tremendous pressure while competing with their bigger counterparts.
"So here you go, we present to you our latest infographic — Seven Shocking Stats & Trends about the Internet.
"The most important thing you should keep in mind is if anyone would want to share or recommend the specific post to their family and friends.
"Everyday, each and every one of us interacts with the Cloud in some way.
Click on the image or the link below to view the full infographic at Visual.
"Crisis communications practitioners don’t have a choice: they must integrate social networks into their planning or risk having their response to any incident become totally irrelevant," declares Patrice Cloutier (photo, left) in a guest blog at The Crisis Intelligence Blog.
"The mobile revolution is changing the way retailers display and sell goods as well as where and how they interact with customers.
Jennifer Frost, with GrammarCheck.
Randy Krum features an infographic on the topic.
"Just ask the organizers of the Boston Marathon or the mayor of Moore, Okla.
Work4Labs has created an infographic named "Mobile Recruiting by the (Surprising) Numbers.
"Social media PR crises hit companies like tornados—out of nowhere and with deadly force," observes Peter Friedman (photo, left).
"Apology speeches are best when they actually include an apology," says Leslie Ungar, president of Electric Impulse Communications.
"Let’s take a look at the top social media brands as if it was a game of SNAKES and LADDERS.
"SMS remains the most useful engagement tool on mobile, followed by QR codes, two-way SMS and push notifications according to this new infographic.
"We’ve all seen it.
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More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.
"People are taking to your digital properties with pitchforks and lit torches.
"So we’re taking a stand here," begins Terry Heick, director at TeachThought.
"If you or your CEO has been called upon by a TV news reporter to comment on a mass layoff, product recall or other urgent news situation, you know the feeling that this old Wide World of Sports adage can evoke: 'The thrill of victory and the agony of defeat,'" writes Gwen Chynoweth (photo, left).
"As technology adoption among small businesses increases, social media is an area that more business owners are becoming interested in.
"In a decision that could reshape the rules for online consumer reviews, a Virginia court has ruled that the popular website Yelp must turn over the names of seven reviewers who anonymously criticized a prominent local carpet cleaning business.