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No one likes to deliver bad news, but these techniques can make it easier for you and the recipient.
This entertaining animated video explains how to use the science of persuasion in six effective and ethical ways.
See how to create a podcast using the free Audacity software.
See how businesses can improve internal and external communication with social networking tools.
If you need to convince anyone that a blog can be good for business—including why blogs outperform static webpages in search engine results—check out this PowerPoint presentation.
This two-part video series teaches managers and entrepreneurs to resolve conflicts through the win-win strategies of empathetic negotiation.
Most of us believe we are good listeners, but the constant stream of communication breakdowns in business and personal settings is evidence that we could all improve.
This interview with social media expert Ben Wills discusses the growing role of social media in business.