"Fortunately, eloquence is a skill that can be taught, practiced, and mastered...

"Associate Supreme Court Justice Elena Kagan recently sat down with lawyer and lexicographer Bryan Garner to give advice on what it takes to be a good legal writer...

In discussing a 2014 handling of rejection emails sent to applicants to John Hopkins University Lynn Gaertner-Johnston writes the following: "In his excellent book On Apology, Dr...

"Here are some of the things that psychologists and social science researchers have found that have the power to lift your spirits and keep them high...

"What are the rules of data visualization, a practice that draws on research into cognitive theory, graphical perception, statistics and journalism?..

"It used to be (back before the Internet, smartphones and social media) that if you wanted or needed to speak to a client, you picked up the phone – or you sent her a letter...

According to John Brandon (photo, left), "One minute can make the difference between your getting fired, infuriating an investor, ticking off every employee in your company, or breaking up a relationship and your impressing a client or business partner and avoiding looking foolish (or worse)...

"Check out these 17 icebreakers that will help ease you into an engaging conversation with people you've never met before...

Rebecca Greenfield reports...

"What’s the true power of written communication to customers?..