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  1. Chapter 10. These templates make it easier to turn down recommendation requests

    October 27, 2019 by George Dovel
    The career expert Alison Doyle offers advice and message templates to help you handle these uncomfortable messages...
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  2. Chapter 10. In-depth advice on issuing an apology

    by George Dovel
    Balance the needs of all affected stakeholders with these timely tips...
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  3. Chapter 10. A better way to say no

    by George Dovel
    Executive Beth Brady’s advice starts with “Say no with a comma, not a period...
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  4. Chapter 10. A great example of a thoughtful, responsible apology

    by George Dovel
    When its Twitter chatbot Tay got hijacked and had to be taken down, Microsoft issued an apology that got every note right...
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  5. Chapter 9. Using Twitter for routine customer communication

    by George Dovel
    These 10 tips can help any company respond to the growing number of routine requests delivered on Twitter...
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  6. Chapter 7. Proven tips for prooofreading

    by George Dovel
    This advice for class assignments will help you on the job, too...
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  7. Artificial Intelligence: What It Is and Why It Matters in Introduction to Business

    October 21, 2019 by Court Bovee
    Artificial intelligence (AI) makes it possible for machines to learn from experience, adjust to new inputs and perform human-like tasks...
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  8. 11 Trends You Should Know about That Will Shape Marketing In 2019

    by Court Bovee
    Building brand awareness and successfully interacting with consumers is a crucial part of doing business today...
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  9. The 8 Fast-Food Chains with the Cleanest Restaurants in America, According to Customers

    October 15, 2019 by Court Bovee
    No one wants to visit a fast-food chain with a grubby dining room and unknown germs lurking in the kitchen...
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  10. Teach Your Students the 7 Most Common Money Mistakes People Make and Regret

    October 14, 2019 by Court Bovee
    Made some money mistakes you’re not exactly proud of?..
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    Category: Personal Finance, Special: ArticlesComments (0)