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  1. Chapter 6. Social shaming in today’s business landscape

    January 10, 2017 by George Dovel
    See how today’s consumers use the power of social media to get satisfaction from companies...
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  2. Chapter 6. The security worries behind the surge in business messaging

    by George Dovel
    Find out why mobile messaging apps can be security risks...
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  3. Chapter 5. Editing and proofreading tips, with an error treasure hunt

    by George Dovel
    This guide from the Writing Center at the University of North Carolina, Chapel Hill, offers advice on editing and proofreading, and a chance to find errors strategically embedded in the advice itself...
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  4. Chapter 4. Ten tips for conversational writing

    by George Dovel
    These easy-to-use ideas will help you achieve a business-friendly conversational tone...
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  5. Chapter 1. Legal aspects of religion in the workplace

    by George Dovel
    Get an overview of the laws that govern religious expression in the workplace...
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  6. Chapter 1. The fundamentals of emotional intelligence

    January 9, 2017 by George Dovel
    Understand the five elements that make up this essential quality for business success...
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  7. Chapter 1. Take a closer look at how the United States is changing

    December 31, 2015 by George Dovel
    The U...
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  8. Chapter 1. Exploring the potential of wearable technologies

    by George Dovel
    Will wearable technologies influence business and business communication?..
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  9. Chapter 1. Study the seven habits of effective intercultural communicators

    January 21, 2015 by George Dovel
    The willingness to take risks is a key habit; see what the other six are...
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  10. Chapter 11. Great advice for getting started in digital video

    January 6, 2015 by George Dovel
    This website offers a wealth of advice on producing quality videos...
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