According to Jeff Mann (photo, left), a Gartner research director, "The rapid adoption of smart devices, both in the workplace and outside, has raised expectations about accessibility and user experience in the workforce...

According to Carol Kinsey Goman (photo, left), "A long time before your performance proves them right or wrong, people will have made an emotional decision about whether to follow you, trust you, or even listen to you...

Dianne Gottsman (photo, left) advises, "As you set out 2014 with fresh goals and resolutions, don't overlook your social media profiles and activity...

Adele Cehrs covers the topic drawing upon lessons from Delta, Abercombie and Taco Bell...

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Learn why stories are usually more effective than plain data when it comes to changing minds...

Bovée and Thill's Pinterest board highlights some of the most interesting and important developments in business communication, along with some great advice on developing your communications skills...

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Generate better ideas in less time with these helpful tips...

This in-depth guide offers practical tips for avoiding many types of cultural bias in your writing and speaking...