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  1. Chapter 16. Two secrets to presenting like a pro

    January 24, 2015 by George Dovel
    Read how to build your confidence and stay in the moment...
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    Category: Special: Articles, Special: BCT13- Students - Learn More, Special: BCT14- Students - Learn MoreComments Off on Chapter 16. Two secrets to presenting like a pro

  2. Chapter 12. Best practices in mobile marketing

    January 22, 2015 by George Dovel
    Get everything you need to know from the Mobile Marketing Association...
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    Category: Miscellaneous, Special: BCT13- Students - Learn More, Special: BCT14- Students - Learn More, Special: Web, UncategorizedComments Off on Chapter 12. Best practices in mobile marketing

  3. Chapter 8. How social media have changed business communication

    by George Dovel
    Katie Wagner highlights immediacy, access, connection, and research...
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  4. Chapter 7. Should you email, text, or pick up the phone?

    by George Dovel
    "We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left)...
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    Category: Email, Special: Articles, Special: BCT13- Students - Learn More, Special: BCT14- Students - Learn More, Special: EBC12 - Students - Learn More, Telephone Skills, Text MessagingComments Off on Chapter 7. Should you email, text, or pick up the phone?

  5. Chapter 7. Effective examples of one-page web design

    by George Dovel
    One Page Love has a large gallery of one-page webs designs...
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  6. Chapter 7. Telling compelling stories on social media

    by George Dovel
    "We sabotage ourselves by underestimating the desire of our customers and potential customers to connect with our businesses online," says Katie Wagner (photo, left)...
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    Category: Persuasive Messages, Social Media, Special: Articles, Special: BCT13- Students - Learn More, Special: BCT14- Students - Learn More, Special: EBC12 - Students - Learn MoreComments Off on Chapter 7. Telling compelling stories on social media

  7. Chapter 6. Tips for proofing your papers

    by George Dovel
    The original video is no longer available, but this article provides helpful tips for proofing anything from school assignments to business reports...
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  8. Chapter 5. Expert advice on making technologies usable

    by George Dovel
    Usability experts at Nielsen Norman Group offer dozens of research-based articles on effective communication using mobile devices and other technologies...
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    Category: Miscellaneous, Special: BCT13- Students - Learn More, Special: BCT14- Students - Learn More, Special: EBC12 - Students - Learn More, Special: Web, UncategorizedComments Off on Chapter 5. Expert advice on making technologies usable

  9. Chapter 5. Practical tips for more-effective sentences

    by George Dovel
    The Writer's Center at the University of Wisconsin, Madison, features an article on the topic of writing clean, concise sentences...
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  10. Chapter 3. Study the seven habits of effective intercultural communicators

    January 21, 2015 by George Dovel
    The willingness to take risks is a key habit; see what the other six are...
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    Category: Special: Articles, Special: BCT13- Students - Learn More, Special: BCT14- Students - Learn More, Special: EBC12 - Students - Learn MoreComments Off on Chapter 3. Study the seven habits of effective intercultural communicators