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10 Essential Business Telephone Skills
April 20, 2018 by Jan Shawkey"Here are ten simple, yet crucial reminders for delivering exceptional customer service on the phone...Category: Special: Articles, Telephone SkillsComments Off on 10 Essential Business Telephone Skills
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Basic Telephone Skills
February 15, 2018 by Jan ShawkeyTake a look at this SlideShare show via LinkedIn...Category: Special: Interactive Media, Telephone SkillsComments Off on Basic Telephone Skills
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Phone Calls Are Still Essential to Customer Service
October 26, 2017 by Bovee & Thill Network"As a customer, you have more options than ever when you want to contact a company...Category: Special: Articles, Telephone SkillsComments Off on Phone Calls Are Still Essential to Customer Service
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Essential Telephone Skills
October 24, 2017 by Bovee & Thill Network"So, this article is for those that simply want basic, common sense, healthy, usable techniques...Category: Special: Articles, Telephone SkillsComments Off on Essential Telephone Skills
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When It Comes to Sales, the Phone Is Your Most Powerful Tool
May 12, 2015 by Jan ShawkeyAccording to Grant Cardone (photo, left), "The Internet connects everyone on this planet instantaneously...Category: Special: Articles, Telephone Skills, The Art and Science of MarketingComments Off on When It Comes to Sales, the Phone Is Your Most Powerful Tool
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Help with Phone Interviews
May 4, 2015 by Bovee & Thill NetworkCategory: Job Interviews, Special: Articles, Telephone SkillsComments Off on Help with Phone Interviews
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Chapter 7. Should you email, text, or pick up the phone?
January 22, 2015 by George Dovel"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left)...Category: Email, Special: Articles, Special: BCT13- Students - Learn More, Special: BCT14- Students - Learn More, Special: EBC12 - Students - Learn More, Telephone Skills, Text MessagingComments Off on Chapter 7. Should you email, text, or pick up the phone?
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Chapter 6. Should you email, text, or pick up the phone?
December 29, 2014 by George Dovel"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left)...Category: Email, Special: Articles, Special: BCE7 - Students - Learn More, Telephone Skills, Text MessagingComments (0)
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These Are the New Rules for When to Email, When to Text, and When to Call
February 26, 2014 by Bovee & Thill Network"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left)...Category: Email, Special: Articles, Telephone Skills, Text MessagingComments (0)
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Making Travel Arrangements
February 20, 2014 by Bovee & Thill Network"In this Business English Podcast lesson we’re going to look at useful language for handling the practical details of a business visit, such as airport pickup and restaurant or hotel booking...Category: Special: Podcasts, Telephone SkillsComments (0)
